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If you purchased your product on calmsleepsystems.com, no need to register your product to activate your warranty.

Your Calm Sleep Mattress, which comes with a reassuring 15-year warranty. This warranty covers defects such as visible indentations greater than 0.75 inches, provided that the mattress is supported by the appropriate foundation. Additionally, any flaws causing the foam to split or crack during normal use are also included. Rest easy knowing your investment is for years to come!

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This limited Mattress Warranty does not cover the following:

• A normal increase in softness of the foam pressure-relieving material, which does not affect the pressure-relieving qualities of the Mattress.

• Comfort preference.

• Physical abuse or damage to the structure and/or cover material, including but not limited to burns, cuts, tears, liquid damage, or stains; provided that the defect is caused by such abuse or damage.

• Damage caused by commercial use, such as in a hotel or store, unless you are a Trade Customer.

• Replacement of any non-defective pieces in the Calm Sleep System (for example, if you purchase a mattress with multiple components and only one component is defective, then we will only replace the defective component).

• Any mattress sold by resellers who are not authorized retailers.

• Mattresses sold “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort return”, “returned”, “previously owned”, or any other similar wording indicating that the Mattress is not “new” or of “first quality”, or has previously been purchased or used by another consumer.

• Mildew or mold occurring after use of the mattress, unless discovered within 30 days of purchase of the mattress.

• Damage caused by other actions or events beyond Calm Sleep System's reasonable control, such as failure to follow the Product Care Instructions (found at calmsleepsystems.com).

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MATTRESS DEMONSTRATION SAMPLES AND FLOOR MODELS

Mattress demonstration samples and floor model(s) (“Demos” and/or “Floor Models”) are covered by a 10-year Limited Warranty starting from the date of purchase provided on the receipt. However, except for verified warranty defects, Demos and Floor Models are sold “AS IS” and “with all faults,” Subject to the preceding sentence, during the Limited Warranty Period, Demos and Floor Models purchased at a discount will be repaired by Calm Sleep Systems at no charge to the purchaser, or will be replaced for a charge equal to the cost of the replacement product less the amount paid by the original purchaser for the Demo or Floor Model. If the demo or floor model product has been discontinued, then the replacement charge will be the cost of a model similar to the discontinued item (or any upgraded item), less the amount paid by the original purchaser for the demo or floor model product. 

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FLAT, NON-ADJUSTABLE FOUNDATIONS

Calm Sleep Systems foundations are designed to work with a bed frame capable of supporting the load of the foundation and an approved mattress. This Limited Warranty and other performance warranties are based on tests conducted on “sets” that consist of our mattresses and our foundations. If the purchaser uses inappropriate mattresses or bed frames with this foundation, such use will void this Limited Warranty. Calm Sleep Systems may require the purchaser to provide proof of the quality of the bed frame or mattresses used in conjunction with the foundation if the purchaser claims this Limited Warranty. Calm Sleep Systems makes no representations whatsoever as to the structural integrity or rated load for any frame not manufactured by or for Calm Sleep Systems. Calm Sleep Systems reserves the right to invalidate this Limited Warranty if the frame is determined, in Calm Sleep Systems reasonable discretion, to be inadequate or if the foundation is found to be in an unsanitary condition.

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1. THIS LIMITED WARRANTY COVERS THE FOLLOWING ITEMS DURING NORMAL WEAR:

   1. Structural damage or broken components.

   2. Squeaks or rattles originating from the foundation.

   3. Sagging that is not associated with the use of an improper bed frame and does not result from physical abuse or damage to the foundation, or other misuse of the foundation.

2. THIS LIMITED WARRANTY DOES NOT COVER:

   1. Structural damage from using an improper bed frame.

   2. Physical abuse or damage to the structure and/or cover material of the foundation, including but not limited to burns, cuts, tears, or liquid damage.

   3. Replacement of another piece in the Calm Sleep System (e.g., mattress, adjustable base, pillows, etc.) unless the other piece is also defective.

   4. Floor models or demonstration samples are sold at a discount (except as specifically provided below in the “Foundation Demonstration Samples and Floor Models” section).

   5. Product sold by resellers who are not authorized Calm Sleep System retailers.

   6. Product sold “AS IS,” “preconditioned,” “reconditioned,” “used,” “comfort return,” “returned,” “previously owned,” or any other similar wording indicating that the product is not “new” or of “first quality,” or has previously been purchased or used by another consumer.

   7. Mildew or mold occurring after use of the foundation, unless discovered within 30 days of purchase of the foundation.

   8. Damage caused by other actions or events beyond Calm Sleep System’s reasonable control.

3. FOUNDATION DEMONSTRATION SAMPLES AND FLOOR MODELS                                                                        Demonstration samples and floor model(s) of a Calm Sleep System's flat, non-adjustable foundation are covered by a 10-year Limited Warranty from the date of purchase, provided on the receipt. However, except for verified warranty defects, Demos and Floor Models are sold “as is” and “with all faults” During the Limited Warranty, Demos and Floor Models purchased at a discount will be repaired by Calm Sleep System at no charge to the purchaser or will be replaced for a charge equal to the cost of the replacement foundation less the amount paid by the original purchaser for the demo or floor model. If the demo or floor model product has been discontinued, then the replacement charge will be the cost of a model similar to the discontinued item (or any upgraded item), less the amount paid by the original purchaser for the demo or floor model product.                                                                                                                                                                                                        LIMITED WARRANTY FOR ADJUSTABLE BASES SOLD BY CALM SLEEP SYSTEMS

4. 2 years parts and labor on the entire base
   3 addional years for parts only(labor, transportaon costs &remote not included)
   10 years on the base steel frame warrant                                                                                                                                           ADDITIONAL TERMS AND CONDITIONS

5. In no instance will this warranty cover any damage attributable to misuse, to normal wear and tear, or to excessive weight placed upon the product. Nor will this warranty cover any purchaser other than the original purchaser, nor will it cover products purchased from an unauthorized third party. If you are not the original purchaser of this product, you take it “as is” and “with all faults.” If you did not purchase this Adjustable base directly from Calm Sleep System, we will require proof of purchase from you demonstrating that you are the original purchaser and eligible to make a valid claim under this Warranty.

6. This Warranty does not include coverage for damage caused by the purchasers or by other users if the product has been used in a manner inconsistent with the operation and maintenance procedures outlined in the Complete Reference Guide, this Warranty, or any other applicable document published or approved by Calm Sleep Systems. Nor does it include coverage if the product has been repaired or modified by the purchaser or by an unauthorized third party or if the product has been damaged in transit.

7. This Warranty does not apply to damage to mattresses, fabric, cables, electrical cords, or items supplied by Resellers, as defined below. Contact the Reseller or other appropriate party for warranty information on these items. Nor does this Warranty apply to any unnecessary service calls, including costs for in-home service calls solely for the purpose of educating the consumer about the unit or finding an unsatisfactory power connection. In addition, if the recommended weight restrictions are not followed (Twin Long, Queen Split, Double, Queen, King, CA King, and Split/Dual CA King bases - up to 700 lbs. each), this Warranty is void.

8. Replacement parts may be new or reconditioned at Calm Sleep System's discretion. Except for the 10 Year Warranty provided for the frame of this product, there is no warranty at all after five years, dating from the commencement of this Limited Warranty.
   ADDITIONAL LIMITATIONS ON WARRANTY COVERAGE

9. In the event a warranty claim is filed, and a warranty replacement is deemed necessary, the purchaser will be required to surrender the original product, including any components, to Calm Sleep System at the time of the replacement. Return of the frame, however, should it need to be replaced, is not required.

10. Repairs to or replacement of the Adjustable base model or its components under the terms of this Limited Warranty will apply to the original warranty period and will not serve to extend such period. This Warranty begins on the “warranty commencement date,” which is the date of purchase for new, unused products.

11. If you did not purchase this adjustable base model directly from Calm Sleep Systems, proof of purchase will be required to demonstrate that you are the original purchaser and eligible to make a valid claim under this Warranty. If original proof of purchase is not provided by the purchaser, Calm Sleep Systems reserves the right to determine if the unit is covered, or is not covered, by this Warranty and may use the manufacturing date as the warranty commencement date.

12. The decision to repair or to replace defective parts under this Limited Warranty shall be made by Calm Sleep Systems at its option and at its sole discretion. Except for the Warranty provided for the frame of this product, there is no warranty at all after five years, dating from the commencement of this Limited Warranty.

13. Calm Sleep System SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. THE EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY SHALL BE REPLACEMENT OR CREDIT TOWARDS REPLACEMENT AS SET FORTH HEREIN. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THE WARRANTY DESCRIBED ON THE FACE OF THIS LIMITED WARRANTY.

14. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to every purchaser. This Warranty gives the purchaser specific legal rights, and the purchaser may also have other legal rights, which may vary from state to state.

15. If you, the purchaser, experience any problem with your Adjustable base during the warranty period, please consult the troubleshooting section of your Reference Guide. If the problem persists, please contact Calm Sleep System’s Customer Service Department by calling 804-573-9420 or by sending an email to info@calmsleepsystems.com.                           LIMITATION OF LIABILITY

16. THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND CALM SLEEP SYSTEM'S ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. CALM SLEEP SYSTEM'S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT.

17. CALM SLEEP SYSTEM EXPRESSLY DISCLAIMS, AND SHALL NOT BE LIABLE FOR, INCIDENTAL, DIRECT, CONSEQUENTIAL, INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, OR LOST PROFITS OR REVENUES, OR DIMINUTION IN VALUE, CAUSED BY, RESULTING FROM, RELATING TO, ARISING OUT OF, OR IN CONNECTION WITH USE OF THE PRODUCT OR FAILURE OF THE PRODUCT, ANY BREACH OF THIS WARRANTY OR ANY NEGLIGENCE. THE SOLE AND EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY SHALL BE REPAIR, REPLACEMENT, OR CREDIT TOWARDS REPLACEMENT AS SET FORTH HEREIN.

18. THIS LIMITATION APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS WARRANTY AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. THIS LIMITATION CANNOT BE WAIVED OR AMENDED BY ANY PERSON. CALM SLEEP SYSTEM IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE REGARDLESS OF: (A) WHETHER SUCH DAMAGES WERE FORESEEABLE; (B) WHETHER OR NOT CALM SLEEP SYSTEM'S OR AN AUTHORIZED REPRESENTATIVE OF CALM SLEEP SYSTEM'S WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND/OR (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. THIS LIMITATION OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR PERSONAL INJURY.

19. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.                                                                                   (X) BINDING JAMS ARBITRATION AND CLASS ACTION WAIVER FOR U.S. RESIDENTS

20. A. YOU AND CALM SLEEP SYSTEM ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. ALL DISPUTES COVERED BY THIS AGREEMENT WILL BE DECIDED BY A SINGLE ARBITRATOR THROUGH FINAL AND BINDING CONFIDENTIAL ARBITRATION AND NOT BY WAY OF COURT OR JURY TRIAL. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

21. This section X applies to any dispute other than a dispute relating to the enforcement or validity of your, CALM SLEEP SYSTEM'S, or any of our licensors’ intellectual property rights. “Dispute” means any dispute, action, or other controversy between you and CALM SLEEP SYSTEM arising out of or related to your CALM SLEEP SYSTEM'S mattress or flat foundation or this warranty, or our relationship otherwise, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.

22. B. In the event of a Dispute, please contact CALM SLEEP SYSTEM'S customer service department by calling 804-573-9420                                        NOTE: Retain this warranty information and proof of purchase for your records.